Last updated: January 2025
Introduction
At MyLang, a service provided by Spark Dev, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
- Account Information: When you create an account, we collect your email address, username, and display name.
- Language Preferences: Your native language, target languages, and learning preferences.
- Authentication Data: Securely hashed passwords and optional two-factor authentication settings.
Learning Data
- Translation Attempts: Your translations between languages to track progress and provide feedback.
- Progress Information: Completed lessons, scores, streak days, and study time.
- Performance Metrics: Vocabulary, grammar, and fluency scores to personalize your learning experience.
Technical Information
- Session Data: Login times, session duration, and feature usage patterns.
- Device Information: For security features like trusted device recognition.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our language learning services
- Personalize your learning experience based on your progress and preferences
- Generate AI-powered feedback on your translations
- Process your subscription payments securely
- Communicate with you about your account and our services
- Improve our platform and develop new features
- Ensure the security and integrity of our services
AI and Third-Party Services
To enhance your learning experience, we use:
- OpenAI: For providing intelligent feedback on your translations and generating learning content. Your translations are sent to OpenAI's API solely for educational feedback purposes.
- Translation Services: Optional integration with professional translation services (DeepL, Google Translate) for reference translations.
- AWS Polly: For text-to-speech functionality to help with pronunciation.
- Stripe: For secure payment processing. We do not store complete credit card information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of passwords using industry-standard hashing algorithms
- Secure HTTPS connections for all data transmissions
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
Your Rights and Choices
You have the right to:
- Access Your Data: Request a copy of your personal information
- Export Your Data: Download all your data in a portable format
- Update Your Information: Modify your account and preference settings
- Delete Your Account: Request deletion of your account and associated data
- Control Communications: Manage your email preferences
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:
- Active account data is retained while you maintain an active subscription
- Translation cache data is automatically cleaned after 30 days of inactivity
- Deleted accounts have their data removed within 30 days
Children's Privacy
MyLang is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@mylang.ai